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11 – Transglobal

February 2006 – AdEPT Telecom acquires Transglobal Telecom’s fixed line customer base

11th Acquisition in 32 months

Ian Fishwick, Managing Director of AdEPT Telecom explained that the Transglobal acquisition brings another 2,700 business customers to the company.

Eric Keane, Managing Director of Transglobal said, Choosing AdEPT as our new owners was made very easy because of their success in delivering the very best quality telecoms solutions. They have won two prestigious prizes at the 2005 Kent Business of the Year Awards, in particular being voted as the best company, in any industry sector, for the customer service capability.

Having seen AdEPT’s ‘nerve centre’ at Tunbridge Wells in operation, I can fully understand why they have won such an award for customer service. The support team based there are very knowledgeable, extremely caring, and very committed to the aims of the company. The positive customer service culture runs right through the business.